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7 Ways to Screw Up an Intro Lesson
And lose the sale before it even starts.
Hello, kickers!
🚨 The Kick is Here: The First 20 Minutes Decide Everything
Most school owners think the sale happens at the close. It doesn’t. The sale is decided long before you ever sit down to talk about price. It is decided in the first conversation, the first question, the first impression, and the first 20 minutes of the intro lesson.
In this week’s issue, we break down the seven biggest mistakes that quietly kill your close rate and cost you enrollments you should already have. These are not advanced tactics. These are foundational mistakes that most teams make without even realizing it. Fix these, and your entire front end improves. Ignore them, and no script in the world will save you.
Let’s get into it. 👊🔥

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We’re officially heading to Colorado Springs for the next IMPAKT Live, and this one is going to hit differently. Two full days of strategy, clarity, leadership breakthroughs, and the kind of conversations that change how you build and operate your school.
Event Details
📍 The Mining Exchange, Cresson Ballroom
8 S Nevada Ave, Colorado Springs, CO 80903
📅 May 15–16, 2026
⏰ 9am to 5pm
🎟️ Tickets
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💪 Friday night social event
💪 One free month of CORE OS
Grab your ticket here:
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First-time attendee?
📩 Email Ana at [email protected] before checking out to request the first-time attendee discount code.
🏨 Hotel Information
We have a discounted group rate secured at The Mining Exchange. It’s an excellent property and fills quickly. Book by April 11th to secure the rate.
See you there!
🥋 7 Ways to Screw Up an Intro Lesson

You spent money on ads.
You answered the calls.
You booked the appointment.
And then you lost the sale in the first 20 minutes.
Not because your school is not good.
Not because you do not care.
But because nobody ever showed you what actually kills the deal before you ever get to the pitch.
I have watched hundreds of intro lessons. I have run thousands myself. And I keep seeing the same mistakes over and over again.
Let’s fix that.
1. You Let Them Book the Wrong Time
This one is invisible, but it destroys more sales than you think.
If class starts at 5:30 and you told them to arrive at 5:15, they are showing up at 5:28 and you are rushing them to the mat.
You are pitching a stranger.
You need 20 to 30 minutes before class to build trust. If you do not have that time, you are not setting yourself up to win.
Control the schedule. Build the buffer. Win before they even walk in.
2. You Never Find Out What They Actually Need
People do not buy programs.
They buy solutions to problems they already feel.
Ask:
“Tell me about your child. Where do you feel they could grow?”
Then go deeper.
“What would it look like in six months if that improved?”
Now they are not thinking about your class.
They are picturing their child’s future.
When they can see it, they want it.
3. You Wait Until the End to Handle Objections
Most teams treat objections like something that happens at the close.
That is backwards.
Every objection should be handled before class even starts.
Schedule: Confirm it fits during the tour
Price: Introduce the range early so there is no shock
Spouse: Ask what the spouse will say and address it upfront
Commitment: Remove risk with your guarantee
If the close feels like a battle, your process failed.
4. You Forget About the Parent During Class
The kid is training.
The parent is watching.
Or worse, scrolling.
That is wasted time.
Someone should be sitting with that parent and translating everything:
“See how focused your child is right now? That is what we are developing.”
Now the parent is not watching a class.
They are watching transformation.
Relevance beats curriculum every time.
5. You Assume the Sale Instead of Assessing
When you assume the close, you stop listening.
You miss what they are actually thinking.
Ask questions during and after class:
What stood out to you?
What concerns do you have?
What did you like most?
You are not pushing a sale.
You are helping them make the right decision.
6. You Sell Features Instead of Transformation
Nobody cares about belts and uniforms.
They care about:
Confidence
Discipline
Resilience
Growth
Paint the picture:
“Imagine your child walking into school in six months confident and self-assured.”
That is what they are buying.
7. You Never Train Your Team on the Relationship Side
This is where schools break when they grow.
You train your team on the close.
You do not train them on the first 30 minutes.
And that is where the sale actually happens.
You cannot script connection, but you can train it:
Role play conversations
Practice objection handling
Model side coaching during class
The close is just confirmation.
The decision was made earlier.
Bonus: Your School Looks Like a $99 Experience
This one matters more than you think.
Before you say a word, the parent has already made an assumption.
They see:
Dirty walls
Worn equipment
Ceiling stains
Peeling paint
And they think:
“These people do not pay attention to details.”
If your school looks like a $99 program, you cannot sell a $200 program.
Your environment sets your price.
You do not need a new facility.
You need a clean, sharp, well-maintained one.
Your school should look like it costs more than it does.
That is where trust is built.
The Bottom Line
The intro lesson is not a pitch.
It is the start of a relationship that could last years.
If you:
Build connection early
Handle objections before they surface
Show real transformation
Create the right environment
The close becomes easy.
Skip any of it, and no script will save you.
So here is the question:
Which one of these is costing you the most right now?
The Kick’s pick of the hottest headlines in social this week:
This week’s social lineup is all about identity, growth, and execution. From realizing you are more than your accomplishments to understanding that true happiness comes from who you become and what you give, these posts shift the focus inward. They also challenge you to stop waiting, build discipline, and take action even when it’s messy. Whether it’s showing up consistently or delivering more than expected, each message pushes you to raise your standards in both life and business.
🔥 Gary Vaynerchuk – You Are More Than Your AccomplishmentsSo many people tie their worth to their job title, income, or achievements. But you aren’t your resume. You’re your character, your kindness, your resilience, and the impact you make on others. When you stop measuring your value by what you do, you start appreciating who you truly are.
👉 Watch Here
🔥 Tony Robbins - Happiness Comes From Growth and Contribution
Real happiness doesn’t come from what you get it comes from who you become. It’s built through growth, progress, and the person you evolve into along the way. And even more than that, it’s found in what you give your impact, your contribution, and how you show up for others.
👉 Watch Here
🔥 Codie Sanchez - Discipline Is the Real Differentiator
You already have the talent and the vision. But what separates you from that next level isn’t more ideas it’s discipline. Talent might open the door, but discipline is what earns you a seat at the table and keeps you there. The real edge is showing up, executing, and staying consistent long after motivation fades.
👉 Watch Here
🔥 Adam Kifer - Stop Waiting Until You’re Ready
“Almost ready” is where progress dies. You don’t need more preparation you need action. Confidence is built through reps, not overthinking. Stop studying the stairs.
Start climbing.
👉 Read Here
🔥 Joe Polish - The Secret to Loyalty
Loyalty is earned by consistently delivering more than expected. When you create a better experience than anyone else, you don’t just gain customers you keep them.
👉 Watch Here
💥 Apply what hits, share it with your team, and keep raising the standard in your school.
😂 Martial Memes
These memes hit home for all of us martial artists and gave us a good chuckle. Click on the image to view the original account that posted each meme. Enjoy!
Have a MEME that you want featured? Send them to us at [email protected] or tag our instagram account @thekicknewsletter.
📖 WHAT WE’RE READING: The Challenger Sale by Matthew Dixon & Brent Adamson
If this week’s issue is about improving your intro lesson and closing more students, The Challenger Sale is a must-read. This book flips traditional sales thinking on its head and shows that the best salespeople are not the friendliest or the most persuasive. They are the ones who teach, guide, and lead the conversation.
Key Takeaways for School Owners
✅ Great salespeople teach customers something new
You are not just selling a program. You are reframing how parents think about their child’s development.
✅ Control the conversation with confidence
The best closers lead, not follow. They ask better questions and guide the decision.
✅ Tension creates decisions
If everything feels comfortable, nothing moves. Growth requires clarity and challenge.
If you want to improve your close rate without feeling pushy, this book will change how you approach every intro.
📖 Grab your copy on Amazon.
📈 Breakthrough Performance Report
🔥 Sharon Williams – Strong Start Out of the Gate
Sharon’s new campaign is off to a fast and powerful start. Just two days in, it’s already generating leads at $9 per lead, showing immediate traction and strong alignment with her audience.
Early momentum like this sets the tone for a strong campaign cycle, and we’re excited to see where this continues to go.
Want results like this?
👉 Schedule a discovery call with Breakthrough Advertising
📬 Have Something That Is Kick Worthy?
We know our readers have great ideas, insights, and stories to share! If you’ve got something that’s "kick-worthy"—whether it’s a success story, a marketing tip, or something that’s helping your school thrive—submit it to us at [email protected]. Your content could be featured in an upcoming edition of The Kick and shared with martial arts school owners around the world!
🔥 That’s a Wrap for This Week!
The intro lesson is not where you convince someone to join. It is where you either build trust or quietly lose it. Every detail matters. The time they arrive. The questions you ask. The experience they have. The environment they walk into. It all adds up before you ever get to the close.
This week, take a hard look at your process. Not what you think is happening, but what is actually happening. Where are you rushing? Where are you skipping steps? Where are you assuming instead of assessing? Fix those gaps, and you will not need a better script. You will have a better system.
Better systems close more students.
See you next week. 👊🔥 #TheKick




